0870freecalls

Client: 0870freecalls
Services: Design, Print, UX, Marketing & Advertising

01. The Brief

Provide a seamless on-brand customer journey across all marketing and advertising touch points and ensure brand communications are consistent.

This was a project that required rolling my sleeves up and getting stuck in both strategic and tactical creative solutions.

Design & Branding

Brand identity development & design of effective UI including layout, typography and website architecture.

User Experience

Implementation of a people-centred design approach driven by user needs as defined by data, analytics and metric.

Marketing & Advertising

Creation and delivery of advertising solutions across search, display, online video and social media.

02. The Project

I was responsible for the delivery of visually aesthetic content across of all of the brand’s digital channels.

I had to ensure that all creative work produced is effective in order to improve and optimise marketing performance across multiple touchpoints both online and offline.

Responsibilities:

Lead the design and execution of digital marketing and advertising assets for the brand channels: display banners, video, paid/organic social posts, website banners, landing pages, blog posts, direct mailers etc.

03. Brand Identity

I created a clean, simple and compelling design with the aim of maintaining a consistent visual tone across offline and online channels.

03. Desktop & Mobile Experience – Web

I ensured the quality and usability of the designs across mobile, tablet and desktop interfaces.

0870freecalls-Desktop-Experience
0870freecalls-Desktop-Experience-FAQ
0870freecalls-Desktop-Experience-Destinations
0870 download app_mobile
0870 providers_mobile
0870 destinations_mobile

04. Mobile Experience – App

It was important to have a rich understanding of users and their most common use needs, questions and concerns.

A user-centered design process was implemented which required creating personas, user flow diagrams and customer journey maps to help explore more opportunities.

UI DESIGN

I developed a prototype to rapidly test hypotheses with customers and illustrate journeys to stakeholders.

1.0 Loading Screen
1.1 Onbording
1.2 Onbording
1.3 Onbording
1.4 Select Network
1.5 Network – EE

06. Marketing & Advertising

I delivered advertising solutions across search, display, online video and social media.

0870freecalls_SEO-campaigns
0870freecalls_SEO-campaigns-2
0870freecalls_SEM-campaign

Creative and art direction of ATL/BTL marketing communication materials.

Above-the-Line Advertising

Print ads were designed and placed in magazines, local newspapers and off-license shops in order to achieve brand awareness amongst consumers.

Below-the-Line Advertising

Direct mail campaigns was used to target a certain demography.

05. Info

0870freecalls is a phone service that allows users to make free international calls using inclusive minutes from mobiles and landlines to over 100+ destinations.

The entire campaign was tracked, optimised. A complete post campaign analysis was carried out by me at the end of the campaign.

RESULT: Increased brand awareness, High relevant traffic, relevant sales & high ROI at Low CPC

Client: 0870freecalls
Services: Design, Print, UX, Marketing & Advertising
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